Privacy Policy
Last updated: May 13, 2026
At Vortex, we place fundamental importance on transparency regarding the information we manage. This document aims to enlighten you on the nature of the data we collect, the purposes of this collection, and how we ensure its protection. The use of our Service implies your understanding and acceptance of the practices described herein.
Interpretation and Definitions
Terms whose first letter is capitalized have the meaning attributed to them in the following conditions. These definitions retain their meaning whether used in the singular or plural.
- Account: Refers to the personal and unique profile established to allow you to access our Service or certain parts of it.
- Affiliate: Refers to any entity that controls, is controlled by, or is under common control with us. "Control" is defined as owning 50% or more of the shares, stock, or other securities giving voting rights.
- Company: (referred to as "the Company", "We", "Our", or "Us" in this document) Refers to Vortex, based in France.
- Cookies: Small data files placed on your Device by a website, containing details about your browsing history on that site, among their multiple uses.
- Country: Refers to the France.
- Device: Any equipment capable of accessing the Service, such as a computer, mobile phone, or digital tablet.
- Personal Data: Any information relating to an identified or identifiable natural person.
- Service: Refers to the website of Vortex, accessible at https://vortex-crypro.com.
- Service Provider: Any natural or legal person who processes data on behalf of the Company. This includes third-party companies employed to facilitate the Service, provide it on our behalf, perform related services, or assist us in analyzing its use.
- Usage Data: Information automatically generated by the use of the Service or by the Service's infrastructure itself (for example, the duration of a page visit).
- Website: Refers to Vortex, accessible from https://vortex-crypro.com.
- You: The natural person accessing or using the Service, or the company or other legal entity on whose behalf such person accesses or uses the Service, as applicable.
Collection and Use of Your Personal Data
Types of Data Collected
Personal Data
When using Our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to:
- Email address
- First and Last Name
- Usage Data
Usage Data
Usage Data is collected passively as you interact with the Service. This information may include your Device's Internet Protocol (IP) address, browser type and version, pages of our Service that you visit, the time and date of your visit, time spent on those pages, and other diagnostic data.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to monitor activity on Our Service and store certain information. We use different types of Cookies:
- Essential or Necessary Cookies: These Cookies are essential for the Website to function. They allow you to navigate and use basic features. Without them, the Service cannot be provided correctly.
- Policy Acceptance Cookies: These Cookies identify whether users have accepted the use of cookies on the Website, so as not to ask for consent again with each visit.
- Functionality Cookies: These Cookies allow the Website to remember choices you make (such as your username or language preferences) to provide a more personal and fluid experience.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- For the operation and maintenance of our Service: This includes monitoring its use to ensure its performance.
- To administer Your Account: Manage your registration as a user of the Service and give you access to the various features available.
- For the execution of a contract: The development, compliance, and fulfillment of the purchase contract for products, items, or services that You have purchased or any other contract with Us via the Service.
- To contact you: Communicate with You via email or other equivalent electronic communication methods, regarding updates or information related to subscribed features, products, or services.
- To manage Your requests: Respond to and resolve your requests addressed to our support.
- To analyze trends: We may use your information for data analysis purposes, to identify usage trends, evaluate the effectiveness of our campaigns, and improve our Service.
Sharing Of Your Personal Data
Your personal information may be shared in the following situations:
- With Service Providers: We may share your information with Service Providers to monitor and analyze the use of our Service, and to contact you if necessary.
- In the context of business transfers: Your information may be transferred in the event of a merger, sale of Company assets, financing, or acquisition of all or part of our business by another company.
- With our Affiliates: We may share your information with our Affiliates, in which case we will require them to comply with this Privacy Policy.
- With business partners: We may share your information with our business partners to offer you certain specific products, services, or promotions.
- With your explicit consent: We may disclose your personal information for any other purpose after obtaining your prior consent.
Retention of Your Personal Data
The Company will only retain your Personal Data for the strictly necessary period to achieve the objectives set out in this Privacy Policy. We will retain and use your data to the extent required to comply with our legal obligations, resolve disputes, and enforce our agreements and policies.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at our operating offices and any other place where the parties involved in the processing are located. This means that this information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We will not transfer your Personal Data to an organization or country without ensuring adequate controls are in place, including the security of your data.
Deletion of Your Personal Data
You have the right to request the deletion or modification of Personal Data that we have collected about you. Our Service may offer you the ability to delete certain information directly from your Account. You may also contact us to request access to, correction of, or deletion of any personal information you have provided to us.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition, or sale of assets, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different privacy policy.
Law enforcement
In certain circumstances, the Company may be required to disclose your Personal Data if required by law or in response to valid requests from public authorities (e.g., a court or a government agency).
Other legal requirements
The Company may disclose your Personal Data in good faith if it believes such action is necessary to:
- Comply with a legal obligation.
- Protect and defend the rights or property of the Company.
- Prevent or investigate possible wrongdoing in connection with the Service.
- Ensure the personal safety of users of the Service or the public.
- Protect against legal liability.
Security of Your Personal Data
We implement a range of administrative, technical, and physical measures designed to protect your Personal Data against unauthorized access, modification, or destruction. However, it is crucial to recognize that no method of transmission over the Internet or electronic storage is absolutely infallible. Therefore, we cannot guarantee absolute security.
Children's Privacy
Our Service is not designed for, nor intentionally targeted at, individuals under the age of 13. We do not knowingly collect personally identifiable information from individuals under 13. If you are a parent or guardian and know that your child has provided us with Personal Data, please contact us. If we discover that we have collected Personal Data from a person under 13 without verification of parental consent, we will take steps to remove that information from our servers.
Links to Other Websites
Our Service may contain hyperlinks to external websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We reserve the right to update our Privacy Policy periodically. We will inform you of any significant changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this page regularly for any changes.
Contact Us
If you have any questions about this Privacy Policy, you can reach us:
- By email: [email protected]